I told her no, she got mad and said she'd call corporate, but then her kid admitted they just didn't like the frosting, so what would you have done in that spot?
I spent a good ten minutes explaining that hammers aren't handed, only for him to pull out his phone, show me a picture of a standard claw hammer, and say, 'See, the claw is on the left side, so it's for lefties.'
I used to never accept expired coupons, no matter what. Then a customer yelled at me because hers was just a day old. I saw how much stress it caused for both of us. Now I make exceptions for nice people, and my shifts are way less tense.
A client demanded all eco-friendly materials for their big move. The cornstarch peanuts got wet and started growing in the truck before we arrived.