c/appliance-repairers

Hit 100 fridge compressor swaps last Tuesday, never thought I'd get there

Started counting back in 2019 when I was doing appliance repair part time out of my garage in Tulsa. Just always kept a tally in my phone notes. 100 is a weird number to hit but it snuck up on me. Half of those were on older units where the customer was better off buying new, but they insisted on fixing. Got me thinking, how many total calls did I run to get to 100 comps? I don't track that. Anyone else keep shot counts or repair logs like this, or am I just weird about numbers?

PSA: stop replacing dishwasher drain pumps before checking the check valve

I did three dishwasher jobs last month in Phoenix where the pump was fine but the rubber check valve flap had folded over and was blocking the drain line. Each homeowner was ready to drop $180 on a new pump assembly, and I almost went along with it the first time. But I pulled the valve out, flipped it back, and the unit drained perfectly. Cost me maybe 20 minutes of labor and zero parts. The machine was a whirlpool from 2018, so age wasnt the issue, just a sticky flap. Now I always test the valve with a quick blow through before ordering anything. Has anyone else seen this on other brands, or is it just a whirlpool thing?

OEM thermistor vs the $8 knockoff, learn from my 3 hour mistake

Last Thursday I swapped a fridge thermistor on a Whirlpool and grabbed the cheap one from the local parts bin. It read 10 degrees off right away, so I chased the whole defrost system for 3 hours before checking resistance at 32F. Put in the OEM part for $28 and it was dead on within 10 minutes. Anyone else stopped trusting generic sensors after a similar fight, or do some brands actually hold up?

Drum roll of shame after 3 attic jobs this week

Third dryer install in a row with a bad drum bearing. Customer in Tucson had a squeal so loud the neighbor knocked. I swapped the bearing in 40 minutes, but the old one left metal dust all over the motor housing. Then the vent hose had a bird nest in it, took another 20 to clear. Felt like amateur hour, but the fix held. Anyone else seeing a run of the same failure on one model?

Bought a $200 ultrasonic cleaner for fridge evaps, waste of cash

I mean, I thought it'd be a game changer for clearing clogged defrost drains but it barely did anything on a 5 year old frost build up in a Frigidaire. Ended up using the old heat gun and wire method anyway, has anyone else found a real use for these or did I just get a dud?

That capacitor advice from a retired RCA tech kept my dryer running

An old hand told me to test the run capacitor before touching the motor on a 7 year old Whirlpool, and after I replaced the $14 part it fired right up, what other quick checks do you guys do before tearing into a machine?

The 2,000th ice maker repair surprised me more than I expected

I hit 2,000 ice maker service calls last week, which sounds like a lot until you realize it's basically one third of my total jobs over 11 years. What caught me off guard was how many were the same $18 water inlet valve failing, not the fancy control boards. Anyone else track their most common failure part and find it's always something boring?

A customer's email about a leaky dishwasher changed my drain line routine

They sent photos showing backflow into the rinse cup, and after 3 houses with the same Samsung model I stopped using the factory clip and now zip tie the drain line up 12 inches before the disposal, has anyone else found a better fix for that model?

One bad week on a Maytag dryer flipped my whole repair approach

Overheard at a parts counter that changed my dryer vent game

I was grabbing a new thermal fuse at my local FixIt Supply in Phoenix and some old timer was telling the counter guy he never uses those cheap foil transition ducts. He said they trap lint like crazy and the rigid metal is worth the extra 15 minutes to install. Anyone else switched to semi-rigid or metal and notice fewer callbacks on dryers?

Spent 4 hours on a dryer that just needed a door switch clean

I had a Whirlpool duet dryer that wouldn't start, and I went down the rabbit hole of testing the thermal fuse, the start switch, and the control board before I noticed the door switch contacts were just dirty. A quick wipe with some sandpaper fixed it in 2 minutes. Has anyone else spent way too long on a simple fix because you assumed it had to be something harder?

That July heat wave was a nightmare for fridge repairs

Three weeks ago during that 95 degree stretch I had four compressors overheat in one day. Three were in garages, one was on a south-facing porch with zero shade. The worst part was a Whirlpool unit that just wouldn't cycle off no matter what I did. Ended up replacing the start relay and capacitor on site. Has anyone else seen a spike in failures during extreme heat like that?

Overheard a tech say 'check the thermal fuse first' and it saved me 2 hours

I was swapping out a whole control board on a Whirlpool dryer because it wasn't heating. Another guy at the supply house said try the thermal fuse before anything else. Sure enough, it was blown and cost me like $8 at Parts Town. Has anyone else had a simple fix that made you feel dumb for overcomplicating it?

Overheard a customer say her dryer was acting up after she 'painted it'

I was at the parts counter last Tuesday and this woman comes in saying her dryer stopped heating right. She mentioned she painted it to match her laundry room. I asked what paint she used and she said just regular latex from a hardware store. I had to explain that paint traps heat and can mess with the thermal cutoff. Sure enough she painted right over the vent grille too. That dryer probably cooked itself to death. Has anyone else seen this kind of DIY disaster backfire like that?

Switched from eyeballing freezer temps to using a $12 thermometer

Used to think my frost buildup was just bad luck until I finally checked the temp and found it was running at 15 degrees instead of zero. That little change stopped my calls about frost issues in that model cold. Anyone else skip the basics for way too long?

Finally tried a cheap capacitor tester I was skeptical about

I was sure my $20 meter from Amazon would be junk, but it caught a bad run capacitor on a condenser unit last Tuesday that my old multimeter missed. Has anyone else had a budget tool actually surprise them like that?

Overheard a retiree at the parts counter schooling a kid on compressor oil last Tuesday

I was waiting for a capacitor and this older guy starts telling a younger tech that generic oil will kill a compressor in 6 months flat, said he learned it the hard way back in '89 on a commercial fridge. It hit me that I've been grabbing whatever oil is cheapest without thinking about the viscosity specs. Anyone else ever cut corners on something like oil and regret it later?

Visited a repair shop in Pittsburgh last month and couldn't believe how much the tools changed

The old guy running the place was still using a multimeter from the 80s with analog needles, while I pulled out my digital clamp meter. Has anyone else noticed shops moving away from the old analog gear, or is it just the older guys holding on?

Customer told me my dryer vent work was lazy and he was right

This guy called me back 3 days after I cleaned his vent line. Said his clothes were still taking forever to dry. I went back kinda annoyed at first, but he showed me the outside flap wasn't opening all the way. I had pushed the foil pipe back into the wall too tight and it was kinked right where it met the outside vent. Didn't even think about it when I did the job. Now I always run a test cycle and physically check the outside flap moves free before I leave a job. Made me slow down about 10 minutes per call but saved me 2 callbacks in the last month alone. Has anyone else had a customer spot something obvious you missed?

Can we talk about how tricky washing machine door boots are to replace?

I was working on a Samsung washer at a customer house in Phoenix last Tuesday and getting that old rubber boot off felt like a wrestling match. Anyone else have a go-to trick for making those clamps cooperate?

Picked a used condenser unit over a new one for a rental house fix

I had to choose between a $1,200 used condenser unit from a guy on Craigslist or a new $2,800 one from the supply house. I went with the used one to save the landlord some cash. It worked fine for 3 months, then the compressor started making a weird noise. Has anyone else tried refurbished AC parts and regretted it?

Overheard a guy at the parts counter say 'just throw a new board at it' and it got me thinking

Stopped by the supply house yesterday morning in Phoenix to grab a capacitor and there was this younger tech talking to the counter guy about a fridge that wasn't cooling. He said he was just gonna replace the main control board without even checking the thermistor or the condenser fan first. I wanted to say something but I bit my tongue. It reminded me of when I first started out 8 years ago and I did the same thing on a Whirlpool side-by-side. Ended up swapping two boards before I found out it was just a dirty condenser coil. That cost the customer an extra $200 for parts they didn't need. Has anyone else noticed newer techs skipping the basic diag steps and going straight for the expensive fixes?

My label maker jammed on a Fridgidaire model 3 days ago. I was in the middle of a rush job in Austin and the tape wound itself into a mess inside the machine.

It was a cheap old Brother model Ive had for years, but I had to stop and pry out the ribbon with a tiny screwdriver. That tape was stuck tight, took me about 15 minutes to get it running again. Anyone have a go to label maker that doesn't do this?

Took 4 hours to find a cracked solder joint on a control board that looked fine under a magnifying glass

Has anyone else wasted half a day chasing a ghost only to find out it was a hairline fracture you needed a 10x loupe and bright light to spot?

Had to choose between OEM and generic compressor for a fridge in Cleveland last month

Went with the generic to save 80 bucks on a 10 year old unit. Thing ran loud for 3 days then seized up. Customer wanted her money back and I had to eat the labor. Has anyone else had better luck with off-brand compressors or am I just asking for trouble?