Vent: A customer told me my 'have a great day' sounded like a robot and now I'm overthinking my whole goodbye script.

After that comment in my drive-thru lane last month, I started mixing it up with stuff like 'hope your afternoon is smooth' or 'take it easy out there,' but has anyone else gotten weirdly specific feedback on their tone?

2 comments

2 Comments

shane_knight23d ago

Honestly that person was just being rude for no reason... you're saying a nice thing and they chose to pick it apart. Customers say weird stuff sometimes, you can't let it get to you.

beth_patel423d ago

Wait a month ago and you're still thinking about it? That's wild. Some people just have to find something to complain about. Calling you a robot for being nice is next level rude. Your new phrases sound totally fine, way more personal anyway. Don't let one weirdo mess up your whole vibe.