32
The printer paper that took 45 minutes to replace
So my store got a new copier and the paper tray jams constantly. Customer asks me to print 50 pages, first jam happens. I clear it, hit print, jam again. After 4 jams I finally realize the paper guide was set for legal size but we loaded letter. Took me 45 minutes to figure out what should have been a 2 second fix. Has anyone else had a simple problem turn into a huge time sink like that?
2 comments
Log in to join the discussion
Log In2 Comments
robinson.quinn7d agoMost Upvoted
Oh come on, this one is totally on you. 45 minutes to check a paper guide? That's not a machine problem, that's a user problem. The copier was doing exactly what it should, you just didn't look at the settings first. Half the time people blame the equipment when they skip the basic checks.
6
robinson.quinn6d agoMost Upvoted
Wait, did you actually check the paper guide yourself before running it, or did you just assume it was fine? Because I've seen way too many people skip that step and then act shocked when the machine jams. If you spent 45 minutes troubleshooting without verifying the most basic thing, that's kind of on you man.
10