6
Hit 500 refunds in one shift and it broke my brain
I work at a big box store in Orlando and last Black Friday I processed 500 returns in a single 8 hour shift. That number just hit me when I checked the register log at the end of the day. It was mostly people bringing back ugly sweaters and broken toys they bought online. Has anyone else accidentally kept count of a crazy milestone like that?
2 comments
Log in to join the discussion
Log In2 Comments
luna_jackson283d ago
500 refunds is just a SYMPTOM of how disconnected people are from what they buy. @victor_carr54 is right that "but the website said" is probably nonstop. It's like we've all been trained to grab things without thinking, then toss them back when they don't magically fix our lives. I see it everywhere not just in stores but with how people treat food delivery drivers or skip out on plans last minute. Nobody wants to sit with a decision anymore they just want a button to undo it.
4
victor_carr543d ago
Brooo 500 returns in one shift is insane. My brain would melt faster than a Frosty left out in the sun after that. I bet you could probably recite the return policy in your sleep now. Honestly I think I'd rather count the number of times customers say "but the website said" than try to hit that milestone.
3