pat_park52•7mo ago

Managers who never turn a bolt shouldn't decide repair times

Idk, maybe it's just me, but setting times without hands-on experience leads to rushed jobs and unhappy customers.

3 comments

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3 Comments

price.zara7mo ago

Our shop manager tried that last year. The comeback rate on brake jobs doubled in a month. It just pushes good techs to cut corners.

7

emma_hayes807mo ago

My buddy's auto shop had managers slash book time on brake jobs. The mechanics had to rush, and a customer came back with loose calipers a week later.

5

the_willow7mo ago

Cutting brake job times is just asking for trouble. Mechanics end up rushing and missing key safety checks. Loose calipers are a clear sign that someone dropped the ball.

3