Hot take: hitting 500 calls for the same dryer model changed my mind about 'common knowledge'

Honestly, I always heard the 7-series Whirlpool dryer belt was the main failure point. After my 500th call on that exact model, I tracked it and 70% were actually the idler pulley seizing, not the belt itself. It mattered because I was stocking way more belts than I needed and missing the real fix. Anyone else find the standard advice for a common job is just plain wrong sometimes?

2 comments

2 Comments

kelly_ramirez9620d ago

My shop had the same blind spot with Samsung ice makers. We blamed the mold heater for every no-ice call. After a year of data, over half were actually the fill cup cracking. Changed our whole parts order.

james_ross20d ago

Totally saw that with the fill cups. We wasted so many mold heaters before catching on. Now we check the cup first every single time.