A client's stubborn color correction took me a full Saturday

A client came in wanting to go from a dark box black to a cool, ashy blonde, which I knew would be a project. The first round of color remover lifted to a patchy orange, so I had to do a second round and then a careful toner application. What I thought would be a 4-hour appointment turned into nearly 7 hours, including a lunch break to let her hair rest. Has anyone else had a simple color change turn into a marathon session, and what's your plan for timing these now?

2 comments

2 Comments

fionajenkins1d ago

Honestly, I've started charging a flat day rate for any major color shift. It saves the awkward "we're going over" talk.

evan561d ago

That "saves the awkward talk" part is so true, @fionajenkins. I see this everywhere now, like with mechanics giving one price for a whole repair instead of by the hour. It just cuts out the stress of watching the clock and wondering about the bill.