19
A client's bad reaction made me rethink the 'no pain, no gain' approach to extractions
Last Thursday, I had a regular client come in for a deep pore cleansing. She's always been tough, even joking about how much she can handle. I went in pretty firm on some stubborn blackheads on her nose, the kind that need real pressure. She winced but said to keep going, so I did. By the end, her skin was so red and angry it looked like a sunburn, and she left with a tight smile. The next morning, she called to cancel her next appointment, saying her skin was still sore and flaky. It hit me hard. I was taught that a good extraction means you get everything out, even if it hurts a bit. But maybe pushing through that pain just makes people not want to come back. Has anyone else had a client walk away after a treatment that was too aggressive?
2 comments
Log in to join the discussion
Log In2 Comments
patricia_rodriguez13d agoMost Upvoted
My instructor at the Aveda Institute always said pain means inflammation is setting in. That redness you saw is the skin's barrier getting damaged, which can lead to more breakouts later. It's not just about comfort, it's actually counterproductive for skin health.
7