My client's dad said 'you're just a parts replacer' and it stuck with me all week.

He said it after I explained the faulty voltage regulator on his old Pioneer receiver, which made me realize I need to get better at explaining the actual diagnostic process, not just the fix.

3 comments

3 Comments

coleh512mo ago

Wait, he called you that over a Pioneer? That's wild.

evanb872mo ago

What exactly did he say?

dakotaknight2mo ago

Yeah "that's wild" is putting it lightly. Evanb87 is asking the real questions, what did he even say? People get so weird about gear. It's a plastic box that plays music, not a family heirloom. The drama is never worth it.