My whole chat feed just vanished on the Edmonton Chat app last night

I was scrolling through the local posts around 8 PM and the app just crashed hard. When I opened it again, my entire message history and the main feed were just gone, like a blank screen. I had to uninstall and reinstall the app to get it back, but I lost a bunch of direct messages from earlier in the day. Has this happened to anyone else here in the last couple days? I'm on an Android phone.

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3 Comments

leer125mo ago

Actually sounds like a phone storage issue, not the app's fault. My buddy's Android did the same thing with a different chat app because his memory was full. You probably just needed to clear your cache instead of reinstalling everything.

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alexj995mo ago

Yeah, clearing the cache fixed it for me too.

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grantnelson3mo ago

My iPhone 12 did the exact same thing last month with Slack, had to clear cache three times before it stuck. @alexj99 you're spot on, reinstalling is way overkill when a simple cache clear does the trick. Just make sure you reboot your phone after clearing it or the old data comes back.

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