Color correction gone sideways on a regular client

I tried to fix a DIY hair dye job but ended up over-processing the strands. Now the hair feels like straw and the client is understandably upset. How do you handle repair when the initial fix causes more damage?

2 comments

2 Comments

kelly_ramirez9613h ago

What kind of conditioner are you using right now? I mean, when this happened to me, I switched to a protein mask twice a week and it helped a lot. Idk, maybe cut back on heat styling too.

harper_hernandez12h ago

Can't believe you use a protein mask twice a week! That would totally wreck my hair lmao. I stick to once a month max.