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A quiet client's story shifted how I see salon visits
I was doing a basic blowout for a regular last Friday. She seemed down, so I asked if everything was okay. She shared that her pet had passed away earlier that week. We just talked while I worked, and I gave her a little extra scalp massage. By the time we finished, her mood had lifted a bit. It hit me that our chairs are sometimes where people feel safe to unload. That moment was about care, not just hair. Has a simple chat ever changed the feel of an appointment for you?
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jordan_walker7mo ago
Totally. Read that barbershops are like therapy sometimes.
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the_noah7mo ago
True, my barber probably knows more about my life than my actual therapist at this point. I just start word-vomiting my problems the second I sit in that chair. It's cheaper than a copay at least.
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