Our walk-in broke on a Friday night and I'm still not sure if the chaos made us better or worse
Lost a $1,400 Friday at the bistro on 5th when the compressor quit at 6pm and we had to ice down everything in the prep sink while I called every repair guy in town. Half the crew stepped up and we ran a limited menu off two burners, but the other half just stood around waiting for orders that weren't coming. Do you crack down on the ones who froze or do you just take the win and move on?