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TIL my neighbor's screw comment changed how I start projects
I was fitting dovetails on a walnut cabinet in my shop. My neighbor saw it and joked about just using screws for speed. I told him how traditional joints last longer and look better. It dawned on me that clients might think the same way. Now I begin by asking what they know about cabinet construction. This simple step avoids wrong assumptions later. Our planning sessions are clearer and faster because of it.
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robinson.quinn2d ago
What if clients care more about speed, does asking first avoid letdowns, @sandra_black?
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sandra_black2d ago
Ever get that with tech stuff? I tried to walk my parents through setting up their new router over the phone. We were totally talking past each other for 20 mins because I assumed they knew what a browser was. Had to back up and ask what they saw on the screen, simple as that. Those glazed over looks happen when you skip the basic check in.
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