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Picked a broker over going direct with the carrier for my move from Phoenix, and the $400 gap still bugs me
Broker quoted me $1,150 and the carrier direct came in at $750 for the same route, but the broker had better reviews so I went with them anyway. Truck showed up 2 days late and the driver admitted he was subcontracted out. Did I just pay $400 for a nicer website or does the broker thing actually protect you somehow?
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john64822d ago
You paid for the nicer website pretty much. Reviews can be faked or just show they answer the phone fast, does not mean the actual driver cares. $400 is a lot for peace of mind you didn't even get since he just subbed it out anyway.
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