That one customer who pointed out my sloppy wiring changed everything

Guy rolls in with an old Ford F-150, just wants a new radio installed. I do it quick, zip ties everywhere, wires just kinda tucked behind the dash. He pops the panel off to check something and goes 'uh, you plan on leaving this mess for the next guy or what?' Made me feel like an ass. Started heat shrinking every connection and using proper loom after that. Anybody else get called out by a random customer and actually listen?

2 comments

2 Comments

jessel355d ago

Used to think quick and dirty was fine till a customer called me out on it, totally changed my mind.

elliotw374d ago

Honestly, I totally felt that sting too after a guy called out my messy wiring. @jessel35, learning to take pride in the small stuff like heat shrink and proper routing really turned my work around.