Had to choose between a 3-hour diagnostic or just replacing the alternator on a 2008 Civic

I went with the diagnostic, found it was just a corroded ground wire, and saved the customer almost $400, but man, I really had to argue with the service writer who just wanted the quick sale.

2 comments

2 Comments

hayden72022h ago

That service writer probably sees a dozen Civics a week with bad alternators. It's an easy guess that's usually right. Doubt they were too pressed about missing one sale.

sarahh811d ago

So what did the service writer say when you showed them the fix? Bet they were salty about it.

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