Had a customer yell at me for painting his car the wrong shade of red

I still think about this guy from about 2 years ago in Phoenix. He brought in a 2017 Mustang and swore the factory color was Ruby Red, but his code said Race Red. I sprayed it Race Red and he came back furious, saying it was way too bright. I showed him the code on the door jamb and he just stood there quiet for a minute. Do you guys ever get customers who argue with the paint codes even after you show them proof?

2 comments

2 Comments

anna_shah914d ago

Wait, he argued with the actual paint code?! That's next level delusion right there. I can't believe he just stood there quiet after you pointed to the door jamb like it was the first time he ever noticed that sticker existed. Some people really think their memory of a color is more reliable than a literal factory label. It's almost impressive how stubborn folks can be about being wrong.

wade43814d ago

Seems like a lot of energy to spend on a paint code argument. At the end of the day, it's just a color on a car, not something worth getting worked up over.