A customer's comment made me check my blending technique harder

Had a guy come pick up his silver Honda Accord last Tuesday, and he pointed out a slight color mismatch near the rear quarter panel. I thought it was close enough, but he saw it in the parking lot light... said 'it's just a hair off, look at the reflection line.' Went back and remixed the blend using a different reducer ratio, and it matched perfect after that. Now I always check the blend under direct sun and fluorescent light before I call it done. Anyone else had a customer catch something you missed like that?

2 comments

2 Comments

holly632d ago

Respectfully, having a customer catch something is how you learn, but I see it more about lighting than technique. Your mix was probably fine the first time, you just didn't catch the angle in shop lighting (which happens to all of us).

emma3492d ago

Shop lighting is a total liar" - that's my new hashtag for all the stuff I thought looked great on the rack... oops. I swear I've pulled threads out of things I bought that I swore I checked three times.