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Got chewed out by a homeowner in Arlington last week for a knot on their oak

I was trimming this big red oak in Arlington last Thursday, and the homeowner came running out yelling about a knot I left on a limb. She said I ruined the tree's look and wanted it perfect, even though the knot was structural. I tried explaining that removing it would weaken the whole branch, but she wasn't having any of it. Has anyone else had clients get mad about things that are actually good for the tree?
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2 Comments
hall.quinn
Wait... she actually screamed at you for leaving a knot that's keeping the tree alive?" That's wild, man. People really don't get that trees aren't just decorations.
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allen.ruby
She yelled at you for leaving a knot that's actually keeping the tree alive?
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