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Client asked me to trim branches, meant remove the whole crown
Got a call from a lady in Toledo last month who said her maple was getting too tall. Showed up and she pointed at the tree, said "take it down a bit." Thought she meant a light prune, right? Nope, she wanted the whole top half chopped off. Left it looking like a giant toothpick. How do you guys handle vague instructions from homeowners without sounding like a jerk?
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grant_gibson5d ago
You got a helper's permit with that pruning saw?
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the_kim5d ago
Tell me about it, @grant_gibson. I figure if I squint hard enough and just ACT confident, nobody will ask for my papers. It's an URBAN SURVIVAL strategy.
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