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Vent: That one homeowner who doubted my wire routing and then saw it work
I was installing a new panel in a basement in Seattle last month, and this guy kept hovering over my shoulder asking why I was running the wire along the joists instead of straight across the drop ceiling. He pointed at some YouTube video he watched and said I was doing it all wrong. I just told him the joist route keeps it clear of any future plumbing work they might do down the line. Three days later, they had a pipe burst right where I would have ran it if I listened to him. He came back and just nodded at me with a look, no apology but you could tell he was thinking about it. Has anyone else dealt with a customer who tried to overrule your install choices based on a tutorial?
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mary61427d ago
So is nobody gonna point out the real problem here? People watch a 10 minute video and suddenly they know more than someone who's been doing this for years.
@markl75 hit it right - this is way too common now. But the thing that gets me is how they never apologize when they're wrong. Just a quiet nod like that makes it okay. They should say "hey I was wrong" but pride gets in the way.
The worst part is when they bring up the YouTube thing again on the next job. Like somehow they think one success story means they're the expert. I've had guys try to argue conduit bends from a video that was filmed in a completely different code region.
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