Went from 3 batches a week to 1 after dumping the basket mid-cook

Everyone raves about shaking the basket every 5 minutes for crispy fries, but I stopped doing that and my results got way better. I used to pull the basket, toss the potatoes, and put it back, which took about 30 seconds each time. That constant opening dropped the temp inside my unit from 400 to like 360, and the fries came out chewy instead of crisp. For the last 2 months I've just let them sit the full 18 minutes and they come out perfectly golden with zero fuss. Has anyone else noticed their food gets worse when they follow the shake reminder?

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